Contact Us

Contact Us


COVID-19 Notice

While our store in Canberra is temporarily closed the AIS Online Shop is still operating at a reduced capacity. However this may be disrupted from time to time. Please keep an eye on our COVID-19 Update.

Please email or use the Customer Service form below for any and all customer service enquiries. We are monitoring our inbox during the working week (Mondays to Fridays) and will respond to your enquiry as soon as possible.

Our Customer Service team is available for your enquiries Monday to Friday, 9am to 5pm AEST. We are looking forward to hearing from you.


  •  +61 2 6214 1007
  •  Monday through Friday, from 9:00AM - 4:30PM AEST (excluding holidays)


  •  Please expect a reply from our Customer Service team within 24 hours (weekdays)


  •  Or use the Customer Service form below